FAQs
US domestic orders (Estimated Time):
- Standard order: 2-4 business days for processing and 7-9 days for delivery.
- Rush order (Select at checkout): 1-2 business days for processing and 5-7 days for delivery.
Order to other countries (Estimated time):
- Standard order: 2-4 business days for processing and & 8-10 days for delivery.
- Rush order (Select at checkout): 1-2 business days for processing and & 6-8 days delivery.
Our products come with detailed installation instructions and all necessary hardware. The standard package will come with an installation kit and have pre-drilled mounting holes in the neon sign. View more HERE!
For waterproof option of pre-designed neon sign, you need to pay an extra fee of 79 USD. Please add this fee to cart and pay as product: https://neongrand.com/products/extra-fee-for-waterproof-option
Note: For pre-designed products, the first size is the minimum size & we cannot provide a waterproof option for this size. Please choose bigger size.
For RGB option of pre-designed neon sign, you need to pay an extra fee of 99 USD. Please add this fee to cart and pay as product: neongrand.com/products/extra-fee-for-rgb-color
Note: For pre-designed products, the first size is the minimum size & we cannot provide a RGB option for this size. Please choose bigger sizes.
LED neon signs typically last between 30,000 to 50,000 hours, depending on usage and maintenance.
Yes, LED neon signs are much more energy-efficient compared to traditional neon signs, consuming significantly less power.
LED neon signs require minimal maintenance. Simply keeping them clean and ensuring they are not exposed to excessive moisture or harsh conditions will help maintain their longevity.