Order Cancellation Policy

Cancel order

We regret that we only accept cancellations within 3 hours of your order being placed, as most of our products are customized and your order will be automatically shipped immediately to our manufacturing partners so that customers can receive the finished product as quickly as possible. Therefore, please double check your order before paying.

If you have any questions regarding our Refunds and Returns Policy, please contact our customer care department at hi@neongrand.com or reach us through our hotline (866)-366-0777

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