Contact us

NeonGrand support team is happy to help whenever you need us! If you have any questions about the product, shipping or just need some advice, please email us at or send us a message using the form below. We will try to respond within 24 hours, but please be patient as it may take longer during peak season.

View our FAQs Page

View our User Manual Page

NeonGrand Contact Information:

  • Head Office: Mpro Office, 35 Le Van Luong Street, Thanh Xuan District, Ha Noi City, Vietnam.
  • Representative Office: 2093 Philadelphia Pike #8688, Claymont, DE 19703, USA.
  • Warehouse: 5525 S. Soto St. Vernon, CA 90058, USA.
  • Email:
  • WhatsApp(866)-366-0777

Working time (GMT +7):

  • Monday - Friday 08:30 - 17:30
  • Saturday 08:30 - 12:00